Gemel support

Questions, ideas, or something misbehaving? Email lukasz.pomianek.lp@gmail.com and you'll hear back quickly.

When do the shared boards reset?

The daily board resets at midnight UTC, and the weekly board every Monday at midnight UTC — the same moment for the whole world, so everyone races the same tiles.

Some tiles are dimmed — why can't I tap them?

That's the From the Edge rule: a tile can only be removed once at least two of its neighbouring spaces are open. Work inward from the board's edge. In Classic, every tile is always available.

Why did my clock jump?

Mistakes cost +2 seconds and hints +5 — the clock you see always includes them, so the time on screen is exactly the time on the leaderboard.

Where are the leaderboards?

Sign in to Game Center (iOS Settings → Games) and tap the floating Game Center button on the menu. Your best times upload automatically after each shared board.

I bought Unlimited on one device — what about my family?

Gemel Unlimited supports Family Sharing. Anyone in your iCloud family gets it automatically; if it doesn't appear, open the unlock screen and tap Restore purchase.